80
80
%
routed to agents
50
50
%
call time
Enable collaboration without constraints
Everyone wins with optimized collaboration tools. Fine-tune networks, platforms and spaces to minimize friction and reduce IT roadblocks. The result? Happier teams and streamlined operations. Implement this seamless environment with our persona-based, sustainable workplace solutions.
Communication and collaboration offerings
Amplify team performance with secure AI support
Enable your team to accomplish more with less. Managed Services for Microsoft 365 Copilot offers expert guidance from setup to updates. Tailor Copilot to your needs for accelerated adoption and maximized returns. Create content and streamline tasks, all within secure, compliant measures.
Highlights:
- Enable AI-powered productivity for Microsoft 365 and Teams
- Converts natural language into intelligent actions
- Generates content and performs tasks autonomously
- Adheres to enterprise data privacy and security requirements
- Serves as a catalyst for individual and organizational efficiency
- Optimize the digital workplace with Microsoft Copilot integration
Make the most of your productivity tools
Turn communication frustrations into productivity gains with Managed Microsoft 365 and Teams. Get expert guidance on integrating Microsoft 365 and Teams into your operations. Our tailored deployment, change management and ongoing support ensure your team embraces these tools, maximizing productivity and ROI.
Highlights:
- Custom Microsoft 365 and Teams design and rollout planning
- Expert deployment of SharePoint, OneDrive, Exchange and Teams
- Microsoft 365 tenant administration and feature management
- Global support for seamless user experience
Empower your frontline workforce
Amplify frontline worker output with tailored technology. Our Frontline Worker Enablement Solution delivers tailored devices, accessories and applications based on unique worker personas. Equip your team to excel, boosting service quality and driving business success.
Highlights:
- Tailored roadmap development through assessment workshops
- Seamless Microsoft Teams integration for communication
- Training and onboarding via company devices anytime, anywhere
- Flexible shift and task management access
- Business app integration with automated workflows
Boost collaboration with ready-to-use meeting spaces
Teamwork thrives with better connections. Our Managed Meeting Rooms Solution provides end-to-end support for ideal meeting spaces – both physical and virtual. We handle the technology, letting your team focus on what matters most.
Highlights:
- Comprehensive room design and assessment services
- Thorough on-site audits to identify and resolve issues
- Proactive monitoring with actionable insights
- Multi-platform conferencing system management
- Seamless migration from legacy to modern UCC platforms
Deliver extraordinary employee experiences
Technology should adapt to your employees – not the other way around. Unisys Experience as a Service measures and optimizes your hybrid workforce's tech experience, resolving IT issues before your team notices. Experience a frictionless digital workplace through our AI-driven service.
Highlights:
- Establish and track Employee experience baselines with custom Experience level agreements
- Identify and resolve Employee experience issues through data-driven analysis
- Generate predictive insights using AI-powered analytics
Benefits:
- Boost customer satisfaction through enhanced digital capabilities
- Create an engaging, intuitive work environment
- Increase productivity with proactive IT issue resolution
- Attract and retain talent with data-driven workplace improvements
- Optimize operations using AI-powered insights
